For New Mexico Providers

Your plan, reinforced weekly by a Shape Coach.

Weekly coaching aligned to your care plan

App-based care plan adherence

One-page summaries that highlight changes and thresholds

Shape health coach meeting with a patient in a New Mexico clinic
The Gap

Visits are brief. Behavior change happens between them.

Woman checking her blood pressure at home between doctor visits
01

You see patients every 3-6 months.

Behavior changes or stalls between visits, and you can't see it.

02

Labs tell you what happened, not why.

By the time A1c rises, months of opportunity have passed. You need earlier signals.

03

You can't coach, and your patients still need it.

Short visits can't deliver the weekly accountability patients need.

How It Works

What your patients experience every week.

HC
Health Coach

Active now

Hi Maria! How did the walking plan go this week?

I hit 30 min 4 out of 5 days! Mornings are easier.

That's great progress. Let's keep mornings and add a short post-dinner walk on the days you missed.

Sounds good! I like having a plan.

Coaching

Weekly 1:1 Coaching

A dedicated coach reinforces your plan across nutrition, movement, and adherence.

Blood Pressure Trend

8-week monitoring

↓ 16/10 mmHg
SystolicDiastolic

Monitoring

Home Readings, Trended

Patients log BP, weight, glucose, and habits. We monitor trends and escalate per your thresholds.

Patient Summary

Monthly Report · Jan 2025

Filtered
Blood Pressure148/92 → 132/84
Weight218 → 211 lbs
A1c Estimate6.8% → 6.4%
Adherence87%

⚠ Dizziness reported 3× — flagged for review

Coach Note: Pt responding well to lifestyle modifications. Walking 30 min 5x/week. Recommend continued approach.

Summaries

One-Page Clinical Summary

Trends, adherence, and flags, filtered to exceptions you can scan in under a minute.

What Comes Back to You

The report you can actually use.

We filter, summarize, and surface only the changes that affect your next decision.

Patient Summary Report

Monthly Update · January 2025

Filtered

Blood Pressure

148/92132/84

↓ 16/8 mmHg

Weight

218 lbs211 lbs

↓ 7 lbs

A1c Estimate

6.8%6.4%

↓ 0.4%

Session Adherence

87%

7 of 8 sessions

Patient reported dizziness after morning dose

Logged 3 occurrences this month · Flagged for medication review

Coach Note

Pt responding well to lifestyle modifications. Walking 30 min 5x/week. Following DASH-aligned meal plan. Adherence to coaching sessions strong. Recommend continued current approach; consider medication review re: dizziness reports.

We filterWe summarizeNo raw data dumps
Clinical Boundaries

Clear scope. Defined responsibility. No ambiguity.

What we do

  • Reinforce your treatment plans
  • Coach on nutrition, movement, adherence
  • Track home BP, weight, glucose
  • Summarize trends and flag concerns
  • Escalate to PCP at agreed thresholds
  • Document each session

What we do not do

  • Diagnose conditions
  • Change or recommend medications
  • Recommend supplements
  • Override your care plan
  • Provide acute or emergency care
  • Practice outside our scope

Escalation Protocol

When thresholds are met, we act immediately. Every escalation is documented and sent via your preferred channel.

BP > 180/120 mmHg

Immediate provider notification

BP > 160/100 sustained

Provider notified within 24 hours

Hypotension symptoms

Session paused and provider contacted

Chest pain or acute symptoms

Patient directed to 911 and provider notified

Patient Criteria

We know who we serve well and who we don't.

Best fit

  • Hypertension management
  • Prediabetes or Type 2 diabetes
  • Obesity and weight management
  • Medication adherence challenges
  • Post-discharge lifestyle support
  • Patients who need ongoing accountability

Not ideal

  • Unstable psychiatric conditions
  • Complex polypharmacy without PCP oversight
  • Acute care or emergency needs
  • Patients unable to engage in coaching
Early Outcomes

Early signals. Real patients.

We don't oversell. These are early indicators from our initial New Mexico cohorts.

Care plan adherence

Weekly coaching reinforces the plan between visits.

Home monitoring engagement

Patients stay consistent with tracking and check-ins.

Follow-up readiness

Summaries highlight changes before the next appointment.

Get Started

Live in days, not months.

No EHR logins

We start outside your system. No integrations required.

Predictable cadence

Monthly or quarterly summaries, your choice.

Your preferred channel

Fax, secure email, or EHR message, whatever fits your workflow.

Tell us your referral criteria and preferred channel.

We align escalation thresholds to your protocols and deliver the first summary within 30 days. We currently partner with clinics across New Mexico.

Doctor discussing a care plan with a patient using a tablet